Chelton Brown Ltd - By Sali Brown Managing Director

I Set up Chelton Brown in 1990 in the front room of my home with just one secretary.  Within two  months we had been so successful that we took premises in York Road and the business continued to grow.  In 2000 we merged with Property Management Service (PMS) established in 1975 by Doug Young, which instantly doubled the size of the company.  We re-located to George Row and with the town centre location; extra investment in staff and advertising, PMS Chelton Brown soon became Northampton’s leading letting agency. My two partners decided to retire from the partnership in 2005, I reverted the name back to Chelton Brown and we became a Limited Company. After a major acquisition in 2007 we opened our doors in Daventry and now lead the way in Daventry as well as Northampton. (Sali Brown) In 2009 we acquired one of our largest rivals in Northampton Scott Pinkham lettings with a portfolio of over 300 properties.  With the expertise of the existing staff we opened a new department of Chelton Brown offering Housing Benefit Solutions.  We work closely with the council and are homing over 20 families a month from the Northamptonshire list of people waiting for housing. We now have over 30 staff and a dedicated training schedule ensuring all staff have the knowledge necessary to offer the most professional letting and property management service in the area. Our Vision is to: Offer a unique small business service with the benefits of a growing network throughout the county to generate wealth by exceeding expectations Our Mission is to: Uphold our exceptional service throughout the region by working in partnership with our clients through the commitment and expertise of our team.

Management Team

Sali Brown - Managing Director

I have been in the Property business for 24 years and first opened Chelton Brown in 1990. The business has seen many changes since then. I first joined the NAEA in 1985 and after showing due diligence became a fellow in 1990. I have been in ARLA since 1995 and was one of the first people to pass (with Distinction) the ARLA 2000 exam that was brought out in the year 2000 to show a legal understanding of the lettings industry. I ensure that the business is run following all the principles of the ARLA (Association of Residential Letting Agents). My contact details: Email: sali.brown@cheltonbrown.co.uk Phone: 01604 609379

Gill Wright - HR Director

I have over 30 years experience in the property industry which spans both the estate agency and lettings markets assisting both independent and corporate clients throughout the region. I also worked for ten years for one of the country’s largest relocation companies dealing with estate agents and properties over ten counties. My latter ten years have been spent in the local lettings market here in Northampton. My contact details: Email: gill.wright@cheltonbrown.co.uk Phone: 01604 609379

Andrea Butterworth - Business Development Manager

After 25 years working in the Transport Sector and taking time out to gain a first class degree in Law, I joined Chelton Brown in 2009 as temporary staff. I look forward to joining their strong team in 2010 when I have completed my Masters in Law course. My contact details: Email: andrea.butterworth@cheltonbrown.co.uk Phone: 01604 603433

Lettings Team

Joanne Maloney - Lettings Negotiator

I joined the Chelton Brown team in 2006, bringing 3 years of experience within the industry. I started off doing administration but soon moved to become a lettings negotiator. I spend most of my time out of the office on vieiwngs and valuations. I achieved my ARLA exam in March 2008 and I have currently achieved all 4 Units of the Technical Award August 2010! My contact details: Email: joanne.Maloney@cheltonbrown.co.uk Phone: 01604 603433

Julie Bryan - Lettings Negotiator

I joined in January 2009 with approximately 30 years experience in the property industry. Prior to this I worked for several corporate estate agents with Northampton involved in sales and also ran my own business for 5 years. I have enjoyed the transition into Lettings and was voted Employer of the Year for 2009. My contact details: Email: julie.bryan@cheltonbrown.co.uk Phone: 01604 603433

Kerry Ouriach - Lettings Negotiator

I joined Chelton Brown in June 2008 from almost 20 years in estate agency in Northampton. Although having gained a lot of experience in the property industry, I have found there is lots to learn with regards to Lettings and Property Management. My position here began as a Property Manager but has now moved to Lettings Negotiator and I enjoy the interesting and varied work this involves. My contact details: Email: kerry.ouriach@cheltonbrown.co.uk Phone: 01604 603433

Katie Buswell - Lettings Negotiator

I recently joined Chelton Brown having worked previously for another local agent for over 3 years. During this time I gained a wealth of Lettings and Property Management experience. I am enjoying my new and varied role and consider myself a valued asset to the company. My contact details: Email: katie.buswell@cheltonbrown.co.uk Phone: 01604 603433

Laura Johnston - Part Time Lettings Team Member

I joined Chelton Brown in February 2009 working part time, which involves me working Saturdays and other days when required to cover holidays and sickness. Prior to this I worked within the Conveyancing sector for 9 years and also in the past I have worked for Developers and Estate Agents in the area. I am very much enjoying my time with Chelton Brown and I work with a great team. I am looking forward to spending many years with the firm and I hope to progress within the firm as my little boy gets older. My contact details: Email: laura.johnston@cheltonbrown.co.uk Phone: 01604 603433

Katie Jackson - Receptionist/Co-ordinator

I started working at Chelton Brown at the beginning of March 2010. My previous employment was as an Administrator for a car dealer in Northampton. I have had a lot of experience working in a busy environment and I am looking forward to this new challenge in my career and working within the Lettings Team at Chelton Brown. My contact details: Email: katie.jackson@cheltonbrown.co.uk Phone: 01604 603433

Property Management Team

Tracey Sample - Property Manager

I started work in 1996 with Property Management Services and was part of the merger of PMS Chelton Brown who then became Chelton Brown. I have enjoyed trying numerous different tasks throughout the years and have now become a Property Manager, managing over 200 properties within the Chelton Brown portfolio, this is, at times challenging but rewarding. I have been on many training courses and I am fully ARLA qualified. My contact details: Email: tracey.sample@cheltonbrown.co.uk Phone: 01604 609379

Donna Copp - Property Manager

I started working at Chelton Brown in October 2004 as a Lettings Administrator, became a Property Manager in 2006, then promoted to Supervisor in 2009. I am fully trained and ARLA Qualified. I have completed an NVQ in Customer Service Level 2 and Management Level 3. My contact details: Email: donna.copp@cheltonbrown.co.uk Phone: 01604 609379

Claire Harrison - Property Management Inspections Clerk

I started working for Chelton Brown in January 2010. This being a totally new career change as I have previously worked in Admin/Accounts roles. I look forward to a new challenge and to working with a great team in Property Management. My contact details: Email: claire.harrison@cheltonbrown.co.uk Phone: 01604 609379

Marian Minter - Property Management Administrator

I started working at Chelton Brown in February 2010 and look forward to progressing as part of a great team. I have previously worked in various companies mainly in secretarial/accounting roles. My contact details: Email: marian.minter@cheltonbrown.co.uk Phone: 01604 609379

Victoria Copp - Property Manager

I made a return to Chelton Brown after a 5 year gap with great enthusiasm. I had previously worked in the admin department, then progressed quickly onto becoming a negotiator, so my new role of Property Manager and the training within the department were welcomed. I work within a team, managing one half of the properties that are currently tenanted and deal with any day to day maintenance issues that may arise. My contact details: Email: victoria.copp@cheltonbrown.co.uk Phone: 01604 609379

Jackie Lewis - Property Manager/Inspections

I have been in the Lettings industry for 5 years. I AM WONDERFUL. I have attended various courses throughout that time. I have had many dealing with the TDS, all of which have been successful. My contact details: Email: jackie.lewis@cheltonbrown.co.uk Phone: 01604 609379

Sue Humphreys - Property Management Administrator

I recently joined Chelton Brown in the property management department. Previously I have worked primarily in the recruitment industry where I have gained skills and experience which have helped me in this role. I am now looking forward to the new challenges of working at Chelton Brown. My contact details: Email: sue.humphreys@cheltonbrown.co.uk Phone: 01604 609379

Daventry Office

Sarah French - Branch Manager

I have been working for Chelton Brown since 2009 gaining knowledge and experience in all areas of the business. In July 2010 I was promoted to Branch Manager of our Daventry Office. This role is an exciting opportunity and will allow me to utilise my Management Skills to the full. The team that i work with are great and I am looking forward to building relationships with the Daventry community and raising Chelton Brown's profile further. My contact details: Email: sarah.french@cheltonbrown.co.uk Phone: 01327 879431

Nadine Lindsay - Property Manager

I started working for Chelton Brown in July 2009 after spending a year working on a major contract for a buildings maintenance company. Prior to that I worked for 8 years within the recruitment industry. I enjoy my job as it's fast paced and varied, no two days are ever the same! My contact details: Email: nadine.lindsay@cheltonbrown.co.uk Phone: 01327 879431

Kim Batchelor - Negotiator/Administrator

I started working at Chelton Brown in April 2010 as a Negotiator/Lettings Administrator in the Daventry Office. I previously worked in the Estate Agency business for a number of years. I am looking forward to the new challenges this role will bring. My contact details: Email: kim.batchelor@cheltonbrown.co.uk Phone: 01327 879431

Hayley Davies - Lettings Negotiator

I started working for Chelton Brown in Daventry in January 2008 as a weekend negotiator. Previously I worked within a Private Banking environment for 16 years. I am lucky enough to have been with Chelton Brown almost since the start of their opening in Daventry. Since then we moved premises and have made a real mark for ourselves locally. I have the privilege of working with a great team and hope that I can bring a little sunshine. Working with Chelton Brown has felt liked being welcomed into a new family. My contact details: Email: hayley.davies@cheltonbrown.co.uk Phone: 01327 879431

Accounts

Edwina Lane - Client Account Manager

I started working for Chelton Brown in March 2009. I have always worked in an accounting environment and have had many years experience in this field. I am now fully responsible for running the Account Department. Since joining Chelton Brown I have achieved my NVQ in Business Management and hope to now move on and do the Technical Award. My contact details: Email: edwina.lane@cheltonbrown.co.uk Phone: 01604 609360

Christian Halls - Client Account Controller

I started working at Chelton Brown at the beginning of 2007. I have always worked within an accounts department, since achieving a BA (Hons) Business Administration degree in 1998. Running a client accounts system is very different to the work I have done before, but my insistence on accuracy and attention to detail is an attribute essential for my role. I enjoy the work environment here, which is busy and rewarding. My contact details: Email: christian.halls@cheltonbrown.co.uk Phone: 01604 609360

Monika Puk - Accounts Administrator

I joined Chelton Brown in 2008 as a Block Manager and bring with me a wealth of experience of block/property management in and around Northampton. In 2009 I joined the Accounts team to concentrate on the financial aspects of residential lettings and property management. I really enjoy the challenges each day brings, no one day is the same and the team here at Chelton Brown are a pleasure to work with. My contact details: Email: monika.puk@cheltonbrown.co.uk Phone: 01604 603485

Lisa Russell - Accounts Administrator

I joined Chelton Brown in 2006 having worked for a local letting agent for three years and a London agent for four years. After working in renewals for 2 years I have now moved into the Accounts Department dealing with contractor invoices and working as part of a team. I am fully ARLA qualified. My contact details: Email: lisa.russell@cheltonbrown.co.uk Phone: 01604 609360

Paula Allen - Accounts Administrator

I have been working at Chelton Brown in the Accounts Department since July 2009 to assist with the Scott Pinkham portfolio transfer. I left a banking job to work within the Lettings Industry in 1998 as I find all aspects of this interesting and challenging. I completed a diploma in Residential Lettings & Management in 2002 and was awarded a distinction. I really enjoy my Accounts role, as a Landlord myself I understand the importance of speedy arrears resolution! My contact details: Email: paula.allen@cheltonbrown.co.uk Phone: 01604 609360

CBL

Anne Crilly - Manager - Choice Based Lettings

I joined the Chelton Brown team in 2009 after the acquisition of Scott Pinkham letting, bring 7 years of experience and have been involved in all aspects of the Letting Industry. I have worked closely with Northampton Borough Council for many years and have managed various Housing Schemes very successfully. I now manage a new project called Choice Based Lettings along with a happy dedicated team. The wealth of knowledge I have gained over the years is second to none. My contact details: Email: anne.crilly@cheltonbrown.co.uk Phone: 01604 601712

Tracey Doherty - Negotiator

I have only been in Lettings for just over a year. I started with Chelton Brown in August 2009. We are working a new scheme with Northampton Borough Council called Choice Based Lettings. I find the role both exciting and fulfilling and look forward to a bright future. My contact details: Email: tracey.doherty@cheltonbrown.co.uk Phone: 01604 601712

Renewal / Administration

Debbie Spence - Admin Manager

I started working at Chelton Brown in March 2009 as Renewals Administrator and was promoted to Supervisor in September 2009. I was previously in various admin roles in different divisions of Countrywide Estate Agents, namely PA to FSD, Customer Services for Mortgage Services and EA admin roles. I think i bring a wealth of administration experience to my role and enjoy the challenge that the Renewals Department demands. My contact details: Email: debbie.spence@cheltonbrown.co.uk Phone: 01604 609367

Anita Howson - Lettings Administrator

I have worked for Chelton Brown since 2003. My job involves looking after the tenants once they have chosen a property, doing their references and making sure the property is ready for them. I get involved with all the procedures in the letting office and enjoy using all the knowledge I have learnt both in house and on ARLA courses, when I help with the training of new staff. My contact details: Email: anita.howson@cheltonbrown.co.uk Phone: 01604 609367

Jan Markie - Lettings Administrator

I started working at Chelton Brown at the beginning of March 2010. My previous employment was as an Administrator within an Estate Agency and I have vast experience in a P.A. role. I am looking forward to this new challenge in my career and working within the Administrative Team at Chelton Brown. My contact details: Email: jan.markie@cheltonbrown.co.uk Phone: 01604 603433