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Why Chelton Brown

Have you bought a property? Answer: No. I am looking to invest in property in the near future.

Chelton Brown has experience in renting many properties across Northamptonshire. We have collated information regarding the popular areas for those who are looking to invest in the area. We frequently have one, two and three bedroom houses and apartments’ available as well as four, five bedroom properties and the occasional six bedroom property. One, two and three bed properties tend to be let quicker (when in a good condition) than the bigger properties which only appeal to a niche market.

The most popular areas in Northampton are: Town centre (Derngate, Southbridge), Duston, St.Crispins, Upton, East Hunsbury, West Hunsbury, Wootton Fields, Grange Park and Abington. Popular Northampton villages include: Harpole, Little Brington, Great Brington, Upper Harlestone, Lower Harlestone, Hardingstone, Earls Barton, Little Billing and Great Billing. Popular areas in Daventry and surrounding villages are; Lang farm, Middlemore, Timken, Weedon, Long Buckby, Norton, Badby, Rugby, Whilton, Braunston and Towcester.

When you are looking to buy a property for investment purposes; whether it is a new investment or an addition to your portfolio we can provide you with Investment advice.

Have you bought a property? Answer: Yes.

Initially you need a market property rental assessment. We can arrange this free of charge and there is no obligation to proceed past this stage. Our experienced designated Lettings Valuation Negotiator will arrange an appointment with you to view your property. A look around internally of the property will allow a clearer idea of achievable market rental income.

Factors that affect the appraisal:

• The type of property e.g. semi-detached, detached, cottage, apartment.
• The location of the property. 
• The number of bedrooms. 
• If it comes with a garage and whether it is a single or a double garage.
• If it has a garden and the size.
• The parking facilities; street parking/ driveway/ private parking.
• The internal condition of the property; decor and furnishings.
• If it is being offered on a furnished or unfurnished basis.
• The condition of the property rental market will also affect the price.
 
Our Valuation Negotiator will then explain the market rental appraisal, safety certificate requirements, our property management service and our fees. At this time if you would like to discuss your other properties you may want to put with us we can discuss our unique property portfolio service.
Why should you choose Chelton Brown to be your Letting Agent?
We are one of the biggest letting agents in Northamptonshire and have been established in the property industry for 35 years. We have a property management portfolio of over 1200 properties. Our Northampton office covers the town centre, the surrounding villages towards Wellingborough, Milton Keynes and towards our Daventry office. Our Daventry office covers surrounding villages towards Northampton, Rugby, Towcester and Banbury.

We continuously lead the way in the lettings industry with our marketing strategy by becoming the first in Northamptonshire to use To Let Boards, Window cards, property lists, advertise in magazines and more recently advertise on Twitter, Facebook and have our own free downloadable iPhone app. This means we are always looking for new and innovative ways to showcase your properties to a wider audience.

 We strongly believe in offering a premier management service to our landlords. Please read our testimonial page which comprises of reviews from our landlords and tenants.

Chelton Brown is ARLA Regulated - what does this mean?

ARLA - The Association of Residential Letting Agents. ARLA are the professional self-regulating body to be solely concerned with lettings and letting agents. The Association of Residential Lettings Agents (ARLA) is a professional membership and regulatory body for letting agents and letting agencies in the UK. ARLA recognised the requirements of the residential lettings market were so detailed and specific that a separate organisation was required to promote standards in this important sector of the property industry. Every year, unlicensed agents cause Britain's homebuyers, sellers and renters unnecessary stress and hassle - and sometimes loss of money - by giving incorrect or misleading advice or offering poor standards of customer service.

By using a Licensed ARLA agent you are guaranteed:

That the agency is covered by our Client Money Protection (CMP) Scheme. The ARLA have the ability to make discretionary grants (up to pre-set limits) if you suffer financial loss due to the bankruptcy or dishonesty of the member and/or their firm.
 
That the agency has Professional Indemnity Insurance. This ensures you are financially covered for successful claims relating to members' negligence, bad advice or mishandling of data.
 
To be consulting with a qualified and trained agent who can give you professional up-to-date advice and guidance. All our members are required to carry out at least a minimum level of Continuous Professional Development (CPD) each year and many do more.
 
That you are dealing with an agent who voluntarily follows the Code of Practice and Rules of Conduct laid down by their professional body. If an agent does not follow the code, they can be fined or in the worst cases expelled from membership of ARLA. The disiplinary process includes everything from cautions and warnings right through to more severe penalties of up to £5000 for each rule breached. You can be sure that the highest standards are upheld by ARLA members.
 
That you have a route to redress should something go wrong. It is a mandatory requirement that all our members belong to an independent redress scheme, the choice being either the Ombudsman Services: Property or the Property Ombudsman Service. This gives you the consumer an added level of protection. The Property Ombudsman Service can award payments of up to £25,000
 
As a member of the public:

You can be sure you are dealing with an experienced and professional agent, by choosing an ARLA member. Membership of the Association is through formal qualification ensuring that ARLA member agents have the knowledge and experience to guide you through your property transaction as smoothly and painlessly as possible. Operating under strict rules of conduct, members must meet certain standards relating to professional and ethical practice. Under the rules, agents are required to protect and promote their client's interests, while at all times acting in a fair and proper manner. If you are unfortunate enough to suffer at the hands of malpractice by an ARLA letting agent, the Association can take disciplinary action on your behalf.

You are better protected and will get higher standards from ARLA members!

Chelton Brown is a SAFEagent

Chelton Brown is a SAFEagent. SAFE – Safe Agent Fully Endorsed – is a mark denoting firms that protect landlords and tenants money through a client money protection scheme. Full details of the scope of the scheme can be obtained from the scheme operator. For more information on SAFEagent visit www.safeagents.co.uk

What service does Chelton Brown offer?

Once you have instructed us on your property we endeavour to take good care of it. We want to find you a quality tenant for your quality property.

Chelton Brown Marketing

Marketing your property is key. We make sure your property is accessible to prospective tenants by:

• Including a detailed entry on our property list
• Displaying a Window card of the property in the front windows of our town centre based offices
• Erecting an To Let board
• A detailed property entry on our website
• A detailed property entry on Rightmove, Zoopla, Findaproperty, Globrix, Rentright, Property live and Primelocation
• Matching active prospective applicants from our up-to-date database.

Separately we do advertise to promote our name by driving Chelton Brown branded cars, within R magazine, Business Times and through Heart radio, Business Networking and Social media - Twitter, facebook, LinkedIn.

Lettings

Both of our Northampton and Daventry offices are open six days a week with a late viewing option; Monday to Thursday till 7.30pm. Northampton and Daventry offices are staffed with experienced property professionals all highly motivated and eager to let your property as fast as possible to the most suitable tenant.

• All tenants are qualified with our strict criteria before viewings at the property take place so as to not waste your time, theirs and ours.
• Once a tenant is secured, our Lettings team will call you and give you some background information regarding your new tenant.
• They will ensure the tenant provides all necessary paperwork to start the referencing procedure.

Administration

Full credit referencing

Upon completion of the tenancy application a full credit reference takes place which checks:

• Credit history
• Associated addresses
• Employment reference
• Previous landlord's reference if applicable.

Only once satisfactory references have been received, will the tenancy be allowed to commence.

Tenancy agreements

The tenancy agreements we use are based on the approved ARLA agreement, which has been fully legally checked and is proven to be rliable in a court of law. The tenancy is usually for six a month renewable periods, to suit the needs of the landlord and tenant.

Tenancy Renewals

On the third month of the tenancy you will be contacted regarding the tenancy renewal. At this point you have three choices:

  1. Offer the existing tenants a further term.
  2. Issue the tenants notice to terminate the tenancy at the end of the term.
  3. Offer a tenancy renewal, with a break clause to incorporate some flexibility.

If we do not get a response from the landlord, to ensure continuity we would offer a renewal of tenancy.

Accounts

Our professional accounts team monitor the rents received from your tenant and ensure payments are collected within five working days. They also credit control if the need arises due to non-payment.

We have always managed to keep rent arrears between 6% and 8%, considering the national average is over 12%, we are proud of our achievement.

Due to the recovering economy we would always recommend Landlords take out rent protection insurance. In the case of non-payment the Landlord will receive the rent plus payment for court costs to remove the tenant.

Property Management

Now that your property is successfully let to the right applicant you will be assigned a personal fully ARLA trained and qualified Property Manager. Your Property Manager will manage your property, the tenants and repair issues.

This includes:

Inventory of the property condition - a document with thorough notes and photographs that are taken as proof of the property condition. This document forms part of the tenancy agreement and its contents may be used as evidence in court if required.
 
Gas and electrical safety certificates - making sure the property meets all the legal requirements of the gas and electrical safety laws as well as the fire and furnishing laws.
 
Signing of the tenancy agreement and move in - the tenants attend a move in appointment to go over the legalities of signing the tenancy agreement before they move in. The tenants must sign for the keys; verify the inventory of the property contents and the schedule of condition.
 
Property visits - carried out at regular intervals to check that the tenants are complying with the terms of the tenancy agreement. Each time a property visit is completed a report is made and retained on file and both tenant and landlord receive a copy. The landlord is advised of any repair issues that are raised and any considered breaches of the tenancy agreement.
 
Repairs and maintenance - you will be advised of any repairs requested and any actions required. If instructed to do so we will arrange and organise repairs using either contractors from our list or the landlords preferred contractor. Invoices for repairs are deducted from rent.
 
Final inspection - once the tenant has vacated a final inspection will be carried out. The original inventory and schedule of condition is checked. The tenant is charged for any repairs and cleaning that is needed, which is considered beyond fair wear and tear. The landlord is notified of this and also advised on the on-going condition of the property and what is required to effect a quick re-let.

Contact us

4/5 George Row,
Northampton,
Northamptonshire,
NN1 1DF
Telephone: 01604 603433

Contact us

15 Market Square,
Daventry,
Northamptonshire,
NN11 4BH
Telephone: 01327 879431

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Registered Name: Chelton Brown Ltd | Place of Registration: Northampton
Registered Number: 5521012 | Registered Office: 4-5 George Row, Northampton, Northamptonshire, NN1 1DF