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During the Tenancy

Property Visits

A property visit will take place approximately once every 16 weeks. It is to ensure that you are keeping the property to a good standard and also to address any concerns. A property visits takes approximately 15 minutes depending on the size of the property. A property manager will look in every room and outside, will write down any details of issues speak with you and give you a copy of the property visit report. You do not have to be present for the property visit.


Your responsibilities as the tenant

You have certain responsibilities when you have secured a property.

You must

  • Pay all Utility bills such as Gas, Water, Electricity, Telephone and Council Tax. 
  • Allow regular inspections of the property.
  • Report any maintenance and repair issues.
We also advise you to seriously consider the need for insurance that covers the Tenants' and Landlord's contents.


Repairs & Maintanence

You need to contact us primarily as the managing agent for the property and we will liaise with the landlord and contractors regarding any work to be done. Your property manager will contact you to discuss arrangements for the any work to be done.

Property management team have a specific telephone number to answer these queries : 01604 609379

Terminating the Tenancy

To end a tenancy one month written notice is required from the tenant subject to the conditions of the tenancy agreement

Lost Key(s) or other Security Device(s)

Tenants are liable for the cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the cost of locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).


Contact us

4/5 George Row,
Telephone: 01604 603433

Contact us

59 High Street,
NN11 4BQ
Telephone: 01327 879431

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Registered Name: Chelton Brown Ltd | Place of Registration: Northampton
Registered Number: 5521012 | Registered Office: 4-5 George Row, Northampton, Northamptonshire, NN1 1DF


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